Public Relations Episodes

Justin Baldoni hadn't said a public word in almost two years. Then last week he propped up a phone, sat down next to his wife Emily, and posted a video to his own Instagram — no publicist, no People magazine. I told NBC News the most strategic thing about the video is how unstrategic it looked, and in this episode I show you the receipts. I walk through every move the way I teach my own clients: the owned-channel play (stop fighting Meta's algorithm — bring the crisis to your channel), the o...

This one was ripped straight from Molly's morning. A client in the middle of a professional crisis that went viral and personal - social media vigilantes mobilizing online, a position lost - and the conversation kept landing on a single question: when someone types your name into a search engine in June 2026, what actually comes up? Google? Social media? A Reddit thread? Or an AI-written answer you never saw coming? Linda Zebian, VP of Communications at Muck Rack and a ten-year veteran of N...

Five scientists were escorted out of a diabetes conference by police for handing out a scientific paper — published in the host's own journal. By the time the American Diabetes Association finished explaining itself, its president and president-elect had resigned, and the editorial those five hoped 200 people might read had 76,000 views. Everyone is covering the removal. Molly is covering the two statements that came after it — the apology that blamed the people it was apologizing to, the peace...

A 37-year 60 Minutes correspondent got fired in a conference room over a dinner he refused to attend. Scott Pelley lost his job and won the PR war in the same week, and the side that was supposed to be running the institution handed him the moral high ground in writing. Everyone is covering the firing. Molly is covering the two dueling statements, the word "performative" in a termination letter, and the moment CBS made it personal while Pelley kept it strictly business. Chapters: 0:00 — The Ci...

When a Senate campaign gets hit with a sexting scandal, the spouse is supposed to disappear. Amy Gertner grabbed her phone, walked into a cloud of Maine blackflies, and recorded the most effective crisis response of the cycle. Everyone is covering the Wall Street Journal texts. Molly is covering the betrayal underneath them, and the moment a candidate who built his brand on owning his record reached for the worst page in the 2026 crisis playbook. Chapters: 0:00 — The Reddit Bomb That Finally ...

When a celebrity files a lawsuit citing harassment and a hostile work environment, her PR team is supposed to make her the sympathetic figure. Blake Lively's team did the opposite. Everyone is covering the lawsuit. Molly is covering the PR collapse underneath it, and the numbers tell a story the legal coverage is missing entirely. We dissect: Why the "grab your friends, wear your florals" press tour was a five-alarm fire from week one How cross-promoting Betty Buzz during a domestic violence ...

Two coaches. Two losses. Two press conferences. Same signal. Villanova's Kevin Willard threatened to fire his staff on live television, doubled down in the post-game press conference, then called it a joke when the backlash hit. UCLA's Mick Cronin dismissed a reporter's question, called it the worst he'd ever been asked, then accused him of raising his voice — on camera — in front of a room full of people. Neither apologized. Both made the questioner the problem. That's not frustr...

Your reputation isn't being shaped by what you say anymore. It's being shaped by everything everyone else says, organized by AI, before you've had a chance to respond. Crisis communication has a new first mover, and it isn't you. Molly McPherson breaks down the shift that most leaders still haven't internalized: waiting is no longer a strategy, it's a surrender. Using the TSA staffing crisis and Delta's response as a real-time case study, we look at how AI aggregates noise into narrative, why...

Kristi Noem sat before a congressional committee and was asked a yes-or-no question. She talked for four minutes without saying yes or no. That non-answer told us everything we needed to know — not about the question, but about her judgment. In this episode: Why the hearing room was already loaded before the question was asked, and how a fired Coast Guard pilot, a missing bag, and a cover story about a weighted blanket built the case against her How Noem's pattern of refusing to retract, refus...

Brooklyn Beckham just torched his parents on Instagram, and the timing? Impeccable. Devastating. Strategic. In this episode, breaking down the Beckham family crisis as it unfolded in real time (Literally! Molly was doing a live BBC interview about the drama while it was still erupting). From Brooklyn's calculated Instagram story to David Beckham's suspiciously polished CNBC damage control, this is a masterclass in reputation warfare dressed up as family dysfunction. This isn't just celebrity g...

This is the most downloaded episode of the year, resurfaced for the holiday week because the fallout is still unfolding in real time. Breaking down the Hollywood power struggle between Blake Lively and Justin Baldoni, with Ryan Reynolds playing a pivotal and controversial role, all sparked by a single voicemail that cracked open a much larger conversation about control, narrative management, and reputation at the highest level. This episode lays the groundwork for understanding the strategies, ...

This is the main event of Molly's Top PR Wins and Fails of 2025 series, recorded live on Substack (aired Friday, December 19) and built around the stories that truly owned the year: culture-war outrage that turned into real market impact, celebrity reputations getting torched (sometimes by their own silence), late-night becoming a political battleground, and the kind of persona erosion that turns “brand equity” into “lawsuit energy.” If you listened to Part Two (ranks 10 through 6), this...

This week’s episode kicks off Part One of The Top PR Wins and Fails of 2025 by pulling straight from the headlines and social media feeds that dominated the year. Instead of rehashing scandals, it digs into the decisions behind them: who understood the moment they were in, who badly misread their audience, and who confused being everywhere online with being trusted. From cultural power plays to celebrity miscalculations, the pattern is clear and a little uncomfortable. You can win the attention ...

This week’s episode gives you a front row seat to my Friday live sessions, where culture, crisis, and community collide in the best possible way. Think of it as a sampler plate of reputational highs and lows. Some hits. Some misses. A few absolute disasters. And plenty of sharp commentary from the people who show up ready to spar. We dug into the stories bubbling across media, politics, entertainment, and news. Here’s what we got into: • The tightening screws around Pete Hegseth and the trip ...

This episode starts with a line that should make anyone in communications sit up a little straighter. Michael Wolff, a bestselling Trump biographer and longtime access journalist, emailed Jeffrey Epstein with strategic advice about how Epstein could handle questions about Donald Trump. Not expose him. Not confront him. Advise him. And now, those emails are a crisis in themselves. Today’s episode focuses on the messaging behind Wolff’s interactions with Epstein. Not the salacious details, not t...

When Politico dropped nearly 3,000 pages of leaked Telegram messages from the Young Republican National Federation, it revealed a disturbing culture behind closed doors. In this episode, Molly McPherson unpacks why private chats are never really private, how weak apologies deepen a crisis, and what this scandal teaches every leader about accountability, ethics, and reputation in the digital age. Key Discussion Points: The leaked Telegram chat that destroyed the Young Republican National Federat...

When the internet comes for you, your instinct is to fight back or disappear. Neither helps. In this episode, Molly breaks down her simple, proven 90-second rule for handling online hate without losing your cool or your credibility. You’ll learn: Why outrage online is a revolving door (and why it’s never really about you). How to recognize when your brain has flipped into fight-or-flight mode—and what to do about it. The golden rule of when not to apologize (and where to respond instead). H...

In this episode, Molly sits down with Jim Rocco and Thom Weidlich, co-authors of Sports Crisis Communications: Cases and Controversies, to explore how the worlds of sports and crisis PR collide. From Tiger Woods’ redemption arc to Aaron Rodgers’ vaccine controversy and Brett Favre’s legal troubles, this candid conversation dissects how athletes, teams, and brands handle scandal when the spotlight turns harsh. The trio also dives into how social media, fan loyalty, and corporate interests shape ...

The Breakdown: The first move most people make in a crisis is often the one that causes the most damage. It happens when emotion outruns strategy, and the brain mistakes public pressure for personal danger. The result is impulsive action, usually in the form of a rushed post, a scrambled statement, or a desperate attempt to make the backlash go away. But the real problem isn’t public. It’s neurological. This episode explains why the body’s threat response takes over during high-stakes moments...

Taylor Swift didn’t just pop onto her boyfriend’s New Heights podcast for fun. She executed a masterclass in brand strategy. With over 16 million views and endless headlines, her first-ever appearance alongside Travis and Jason Kelce wasn’t casual. It was calculated. In this episode of The PR Breakdown with Molly McPherson, a look at the strategy behind the appearance. Why it mattered, what Swift accomplished, and how it ties into her broader narrative of album rollouts, relationship optics, an...

Justin Timberlake ended his tour and dropped a bombshell on Instagram—he’s been battling Lyme disease. The post was emotional, reflective, and full of gratitude. But was it also a PR move? In this episode of The PR Breakdown, examining the timing, language, and strategy behind Timberlake’s statement and why it dropped when it did. This isn’t about questioning the diagnosis. It’s about asking the right questions, like why fans were left disappointed for months and only got an explanation after t...

After NPR called me to weigh in on the Coldplay concert scandal and Astronomer’s new viral ad starring Gwyneth Paltrow, a listener to the time to email to call me a “fussbucket.” You know what? I’ll take it. Because here’s the thing: clever marketing isn’t a substitute for accountability. In this epsiode ofThe PR Breakdown, I explain why Astronomer’s ad (produced by Ryan Reynolds’ Maximum Effort and fronted by Gwyneth Paltrow) is a classic case of PR deflection wrapped in celebrity glitter. T...

Seventy thousand five hundred twenty-one. That’s how many news stories included Andy Byron’s name after one juicy Jumbotron moment at a Coldplay concert. In this episode of The PR Breakdown, dissecting how a viral moment spiraled into a corporate PR disaster that exposed a CEO, an HR chief, and a total breakdown in communication control. What made this story explode? Not just the video, but the silence that followed a hoax. Molly breaks down the viral ingredients: A real-life HR entanglement...

July appears quiet. It isn’t. This episode outlines why summer is a high-risk period for reputation management. With newsroom staffing reduced and audience attention low, deeper stories start brewing. Reporters have more time. Leadership is often distracted. That’s when reputational cracks start to widen. The timing is rarely accidental. Many of the biggest PR crises in recent years—from Lizzo’s lawsuit to Drew Barrymore’s strike backlash—began simmering in July and erupted by September. What...