The PR Breakdown with Molly McPherson

Public Relations Episodes

A deep dive into the world of public relations, exploring effective strategies and common pitfalls. Episodes cover case studies, noteworthy campaigns, and lessons learned in reputation management.
93
Aug. 4, 2020

93: Tell-Tale Signs Someone is Lying to You in Text or Email

As much of our communication nowadays shifts to remote platforms, we are having more conversations via text, email, instant message, and chat. Even if there is no personal interaction in communication, you may be exposed to deceptions and lies you may not even notice. On the episode this week, the tell-tale signs someone is lying to you when you read a text or email. Mentioned on the podcast: Episode 16 - How to Spot a Liar. © Molly McPherson 2020 Join Molly on Patreon for even deeper dives i...
92
July 28, 2020

92: How to Win an Argument Every Time

For many people, arguing is something they would rather avoid. Confrontation is stressful and it sometimes seems like a waste of time. However, in a cultural climate more divisive than ever, it is not unusual to be drawn into a dispute. Learn strategies for getting the upper hand in an argument so you can get your point across and win it in the end. © Molly McPherson 2020 Join Molly on Patreon for even deeper dives into celebrity PR strategies and exclusive live sessions! Follow Molly for da...
July 26, 2020

[BONUS] Rethinking Success with J. Douglas Holladay

If the quarantine has you feeling a little lost; like you’ve lost your sense of direction, then it’s time for a mental reset to find out matters to you in work and life. Listen to Molly’s conversation with J. Douglas Holladay, author of Rethinking Success, to hear the essential principles to consider to refocus, stay connected and be joyful - starting now. Buy the book: Rethinking Success: Eight Essential Practices for Finding Meaning in Life and Work © Molly McPherson 2020 Join Molly on Patre...
91
July 21, 2020

91: How to Avoid Writing a Social Media Post You'll Regret Later

The political meme posted to Facebook. The tone-deaf tweet. The clip of your video rant. The indiscreet post. If you’re on social media, then the odds are you’ve posted something regrettable online. It may seem obvious that people shouldn't post off-color, racist, sexist, and inappropriate comments on social media, but lapses in judgment can happen when people start posting when they are in a "hot" state. On this episode, how to prevent writing a regrettable social media post. And if you do, wha...
90
July 14, 2020

90: How to Run a First-Class Virtual Presentation or Meeting

As organizations scramble to turn their in-person meetings into virtual events, the session moderators are scrambling as well, transitioning their in-person presentations for the small screen. For these presenters delivering an captivating presentation in person can be challenging enough, but now they need to compete with technology and distractions. On the podcast this week, twelve tips to help you perform a first-class virtual meeting or presentation. © Molly McPherson 2020 Join Molly on Pat...
89
July 7, 2020

89: Six Phrases to Make Your Emails More Upbeat

The first half of 2020 has been a challenge to live through, let alone work through, so it is no surprise that the stress and anxiety of coping with the upheaval could be reflected in our emails. Too much of a negative tone in your emails means people may peg you as a sourpuss, add more stress onto your customer or colleague, and increases the risk the conversation may find its way onto social media. This episode shares six easy-to-remember phrases to bring a little optimism into your email to h...
86
June 16, 2020

86: What To Say About the Lack of Diversity in Your Boardroom

As organizations grapple with their responses over recent racial injustice issues, many boards of directors are recognizing the need to change policies at practices at the organizations they govern. However, one overlooked policy could bring the greatest scrutiny straight back into the boardroom - the lack of diversity on the board. On this episode of the podcast, discussing how the composition up of the board reflects on the organization and sets the tone for future communication Mentioned on...
84
June 2, 2020

84: A Crisis Response Case Study: Minneapolis Police & George Floyd

The emotions are raw, the disbelieving television coverage from the protests and riots over George Floyd's death is fresh. In such a tragic and confusing time, one thing is clear - the actions from four officers from the Minneapolis Police Department created a nationwide outrage that spilled onto the streets of Minneapolis and St. Paul, Minnesota, and eventually, cities across the country. But did the department's response have a hand in adding to the violence or disorder? In today’s episode, ...
82
May 19, 2020

82: Eating Your Words: Cookbook author Alison Roman's recipe for an apology

“Like, what Chrissy Teigen has done is so crazy to me.” That statement, in part, was one of the reasons why food writer and New York Times cooking columnist, Alison Roman, faced a severe backlash and a place in the Twitter Hall of Shaming after she attacked the business strategies of the face of the Cravings brand along with Marie Kondo - the best-selling author devoted to helping people declutter their homes and live by keeping the items that "find joy." On the podcast this week, a recipe for...
May 14, 2020

[Bonus] Creative Pivots for Small Businesses During COVID-19 with Marketing Expert, Krista Fabrick

As the impact of the coronavirus quarantines forced many small businesses to close their doors to customers, many small businesses have served up news ways to continue to serve customers and expand their offerings. On this bonus episode of the podcast, Molly speaks with marketing expert Krista Fabrick, who shares advice for small business owners to help simplify and improve their marketing efforts during the downturn in business due to the pandemic. © Molly McPherson 2020 Join Molly on Patreon...
81
May 12, 2020

81: What You Need to Be Telling Your Audience Right Now About Your Pandemic Plans

If you turn on the television or spend any time on social media, there is no doubt you've heard from numerous companies sharing their concerns about the coronavirus outbreak. The ad copy is heavy; the music - somber. Now more than ever... In these times of uncertainty... As the doors may be closed... It's understandable that many businesses adjusted their advertising, voice-overs, and copywriting to show care and concern for customers during the pandemic. However, when does the somber template b...
80
May 5, 2020

80: How to Be an Exceptional Podcast Guest with Kelly Glover

Podcasting has become one of the most effective communication mediums today. Whether it's a weekly internal program for employees or sitting in as a guest in an area of focus, leaders can utilize podcasting for optimal reach and influence. On this week's podcast, Molly speaks with Kelly Glover, the founder of the Talent Squad, who helps clients get booked on podcast interviews to reach their ideal clients. In this episode, Kelly shares her tips for being an exceptional guest. About Kelly Glover...
79
April 28, 2020

79: How to Write During COVID-19: 3 Steps to Communicate Better During the Pandemic

As leaders and communicators head into month three of responding to the coronavirus outbreak, many are starting to feel the stress creating content. I know I feel it. However, writing would feel far more overwhelming to me if I couldn’t tap into one of my favorite writing resources: my favorite writing coach, Ann Wiley. Her workshops have transformed my writing, and now I’m sharing these valuable writing tips with you In this episode, Ann teaches how to write during a crisis to make your message...
78
April 21, 2020

78: The Do’s and Don’ts of Video Conferencing

With over 200 million people now using Zoom to connect (btw, that’s up from 10 million users from just a couple of months ago), this signals a major shift in the acceptability of using tech to communicate. If you’re using these platforms to conduct your business or for meetings, you’re definitely going to want to listen in on this episode. Communication expert Lauren Sergy spoke with me (on Zoom, natch) on techniques for presenting yourself in a polished and professional way during your video co...
April 17, 2020

[Bonus] Connecting and Branding in a Time of Crisis with Kathleen Lucente

Yes, Virginia, you can still brand your company during a crisis. On this special BONUS episode of the podcast, learning how to market, brand and skirt a crisis in the time of the Coronavirus. As the owner and founder of Red Fan Communications, Kathleen Lucente has tapped into her extensive crisis management experience to help build crisis communications plans and strategies for clients during the pandemic. However, she doesn't think that means there isn't a place for branding and marketing. H...
April 9, 2020

[Bonus] How CEOs Can Lead the Way Through a Crisis with Julia Angelen Joy

Molly McPherson, the creator of the COVID-19 Communication Response Kit, speaks with public relations expert Julia Angelen Joy from Z Group PR, about the best leadership values for CEOs to possess during the coronavirus crisis. Mentioned on the podcast CEOs Will Lead Way Through Coronavirus, co-authored with Jocelyn Brandeis. Join Molly on Patreon for even deeper dives into celebrity PR strategies and exclusive live sessions! Follow Molly for daily updates and more PR insights: TikTok: @moll...
76
April 7, 2020

76: Torpedoing the Commander of the USS Roosevelt: Between the Devil and the Deep Blue Sea

If someone is between the devil and the deep blue sea, they are in a difficult situation where they have to choose between two equally unpleasant courses of action. Capt. Crozier made a decision, and it wasn't "stupid" or "naive." Trying to torpedo his career, however, turned out to be both. U.S. Navy Captain Brett Crozier was fired after a leak of a letter he had emailed to Navy leaders detailing the service's failures in responding to a coronavirus outbreak on the U.S.S. Theodore Roosevelt. Ho...
75
March 31, 2020

75: How to Write a Memorable Quote

You know a memorable quote when you hear it. You see it published repeatedly or going viral on social media, you have a quote for the ages. We are weeks into a global pandemic and there are multiple heads of organizations attempting to make their mark on this historic moment. How will they succeed? In this episode, you’re going to learn how to create a memorable quote plus hear examples of memorable quotes throughout history. [4:31] 1: Write like people actually talk. Learn how to be conversat...
March 31, 2020

[Bonus] The Cooperative Way of Operating During a Pandemic with Adam Schwartz

Adam Schwartz, the founder of The Cooperative Way, speaks with Molly McPherson, creator of the COVID-19 Response Kit about the best practices for cooperatives to follow during the first stages of the coronavirus crisis. Interview Date: March 20, 2020 Mentioned on the episode: The Communication Response Kit (responsekit.org) is a free online resource for business communications in response to COVID-19. © Molly McPherson 2020 Join Molly on Patreon for even deeper dives into celebrity PR strate...
74
March 24, 2020

74: How to Lead In a Time of the Coronavirus: Seven Ways to Inspire Confidence

You can’t make it very far in March 2020 without seeing some kind of news article or social media post regarding COVID-19. This also makes it very easy to identify the leaders who get it, and the ones who are missing the mark. Whether a leader is doing an admirable job by pivoting their message as needed, or a poor job due to lagging communications, people are taking notice. In this episode, I’m going to discuss seven different tactics that leaders can implement right now to inspire confidence...
March 17, 2020

73: Communicating COVID-19: The Best Advice for Informing Your Stakeholders During The Pandemic

If you’re struggling with how to communicate your way through the coronavirus crisis, then this episode is for you. I’ve assembled a group of savvy professionals working in crisis and risk management, public relations, strategy & planning. You’ll hear how to provide timely and accurate information to your audience, and I share my favorite takeaway tips you can implement immediately in your communication plan. My contributors: 1. Mary Beth West of Fletcher Marketing PR Listen to the #MsInter...
72
March 10, 2020

72: Help! I lost my voice. Now what?

It can happen to anyone. You’re out of town at a conference or event, and less than 24-hours before you’re set to take the stage for a talk, your voice decides to completely give out. Without access to your kitchen or a pharmacy full of remedies, what can you do? Canceling isn’t an option, but luckily there are a few ways to get your voice back just in the nick of time. Trust me, I know from personal experience. What not to do: [7:51] 1: Shh. [8:52] 2: Thank you, Carol Brady. [9:15] 3: Grab t...
70
Feb. 25, 2020

70: How to Conduct an Astronomically Bad Press Conference

Imagine planning a press conference to address a widely publicized cheating scandal and rebuild your baseball team’s reputation. You’ve got your lineup set for what should be a home run, but you end up striking out. In this podcast, I’m dissecting the Houston Astros' failed press conference. The good news is it gives us a perfect example of what not to do. You never know when scandal may arise, so here are some pointers you can add to your reputation management playbook today. [4:44] The plan...
Feb. 18, 2020

69: 5 Words & Phrases to Remove from Your Emails Immediately

Where do you do most of your communicating in your work and in your life? Chances are it’s mostly email and text. You’ve probably noticed that some correspondence sounds confident and some make you want to say “get to the point already.” In this episode, I’m going to cover the five words and five phrases to get rid of in your emails to make them more concise and direct. [3:41] Filler word 1. Unless this is an apology email, don’t use this word. [4:22] Filler word 2. Taking this word out make...