Episodes
Jan. 14, 2020
64: The 7 Grammar Mistakes You Should Never Make
This week I’m sharing my 7 deadly sins of grammar. These are some of the mistakes you might be unknowingly making in your writing that’s causing you to lose credibility - especially online. The goal of this episode is to give...
Jan. 7, 2020
63: Crisis Plans: What They Are and Why You Need One with Rob Burton
Many businesses have a crisis on their hands. It's not the threat of a devastating event that should have them worried. It's the lack of planning for when it does. In this episode of the podcast, I’m speaking with Robert Burt...
Dec. 31, 2019
62: It's a New Year; Is it Time for a New Life? With special guest Steve Piacente
A New Year’s Eve episode airing on the cusp of 2020 dedicated to listeners who want to make a transition in 2020. For many, this is the time of year that people seek change and crave renewal. Who better to guide us through th...
Dec. 24, 2019
61: How to Write an Unforgettable Thank-You Note
We mean to write them, but we don’t always get around to it even though we know we should. It’s the "always love to receive one, but dread writing one" thank you note. Listen to this episode for tips on how to write an unforg...
Dec. 17, 2019
60: The 12 Days of Crisis: My Top #PRFails in 2019
On the first day of Christmas, my true love sent to me A PR crisis, or one or two or three. In this (almost) end-of-the-year episode, I wrap-up the PR season by covering the best (or worst?) PR crises of 2019. It's my holiday...
Dec. 10, 2019
59: How to Small Talk Like a Pro at a Holiday Party with Special Guest Lauren Sergy
Merry, Merry! Let's get into the festive spirit and talk about conversation etiquette at holiday parties. You might remember my guest, public speaking expert Lauren Sergy from her appearance on Episode 55, Executive Presence:...
![🎁 [BONUS] How to Address a Holiday Card 🎄](https://storage.buzzsprout.com/3r08pccmp89w2hgg3hc2s51c0xwj?.jpg "🎁 [BONUS] How to Address a Holiday Card 🎄")
Dec. 6, 2019
🎁 [BONUS] How to Address a Holiday Card 🎄
Ho ho ho ! You are listening to this special bonus holiday episode as a gift for being a loyal subscriber to the Confident Communications Podcast. Think of it as my holiday card to you as a thank you for listening. Speaking o...
Dec. 3, 2019
58: Critical Moments: The New Mindset of Reputation Management with special guest Bill Coletti
According to this week's guest, a company owns its brand; the public owns its reputation. Crisis communications expert Bill Coletti reveals how to build reputational excellence by meeting the needs and expectations of the pub...
Nov. 26, 2019
57: How to Behave on a Plane Without Driving People Insane
It’s Thanksgiving week in the United States; a time of year when a lot of people plan to travel through airports on their way to visit family and friends for the holiday. This is the episode to help you, and everyone around y...
Nov. 19, 2019
56: One Year of Confident Communications: The Best of the Podcast
Can you believe it’s been a full year since we launched the Confident Communications Podcast? Well, here we are! One year later and one year wiser. It seems like just yesterday I was sitting at Pat Flynn’s Power-Up Podcasting...
Nov. 12, 2019
55: Executive Presence: What it Looks like, Why You Need It And How To Get It
Executive Presence is a term you may hear a lot, but do you know what it means? Simply put, having it means you own a room the second you stand in front of it. It's a mix of confidence and savvy communications that inspire yo...
Nov. 5, 2019
54: What's in a Greeting and Why Does it Matter?
As a business leader, employee or owner, you have the opportunity to interact with many people from all walks of life and places. Just as important as why you interact with people, is that you’re able to greet them appropriat...
Oct. 29, 2019
Someone at Your Organization Has Been Accused of Sexual Harassment. Now what?
Someone at your organization was accused of sexual harassment. Perhaps the harassment was in the form of an inappropriate remark, behavior, incident or outburst. You work in leadership and have to respond. Or you may even be ...
Oct. 22, 2019
How to Gain (and Retain) Your Fans: The Business of Sports
It's October, and all four major professional U.S. sports leagues are in full swing, making it the busiest sports month of the year. The sports industry is a very profitable one as well, which means there is a lot to learn ab...
Oct. 15, 2019
Cybersecurity Issues That Will Keep You Up at Night
This month is Cybersecurity Awareness Month. A perfect time to remind people that we live in a world increasingly reliant on technology, which makes us all vulnerable to cyberattacks. This week's guest helps companies prepare...
Oct. 11, 2019
🌎Where in the World is Matt Lauer's Reputation?
Matt Lauer is having is a very bad week. This week, former MSNBC correspondent journalist Ronan Farrow released his book, Catch and Kill: Lies, Spies, and a Conspiracy to Protect Predators . The book highlights the claims of ...
Oct. 8, 2019
49: How To Communicate So People Listen To You With Diana Peterson-More
We live in the time of the internet, where information travels at the speed of your WiFi connection or data plan. That’s just one reason communication is so important--because communication online isn’t anonymous and anything...
Oct. 1, 2019
Calming your Critics: How to respond to an online activist group
No business or individual is immune to online attacks. If you want to be visible and a leader, it’s bound to happen. Groups of unsatisfied customers taking to Facebook to build a community to rise against you--warranted or no...
Sept. 24, 2019
Sorry, Not Sorry: Apologizing in the Age of Digital
Sorry, but here we go again. Poor judgment turns up online, and someone now needs to apologize. School photos of a high-profile politician wearing blackface surface online before an election and the masses call for a resignat...
Sept. 17, 2019
The Art of Negotiating and Active Listening
Leaders in business juggle communication challenges from all angles--their teams, the media and even their families. On the plus side, if we’re open and communicating, we’re able to choose the message that others hear. Unfort...
Sept. 10, 2019
9/11 to Today: Ways We Have Changed in Communications and in Business
What were you doing 18 years ago this week, on September 11, 2001? If you’re like most people in my talks and workshops, you know exactly where you were, what you were doing and what you thought about first when you heard abo...
Sept. 3, 2019
How to Use LinkedIn Like a Boss
LinkedIn is for Leaders Facebook is a bit too young and social for business leaders, but with 252 million people logging in each month, LinkedIn is the place to be. If you know how to use it. In this week’s episode of the Con...
Aug. 27, 2019
Man Bites Dog PR: Taking Charge in the Digital Age
Leaders want to be heard, but often leaving that message up to the news media bring stress and unease. In his new book, Gary Schneeberger hopes to reduce the acrimony toward news reporters and teach the secrets to being in co...
Aug. 20, 2019
The Top Podcasts You Should Be Listening to Right Now
Podcasts have become one of my favorite innovations in the 20th century. They’re easy to listen to on the go and offer both valuable information and entertainment. The downside? We have so many to choose from these days, it’s...